Deliveries and returns
The transport of your package
Packages are generally dispatched within 24 hours of receipt of your payment. The standard shipping method is tracked Colissimo, delivered without signature. If you want faster and priority delivery with delivery with signature, choose the express delivery method. Whatever shipping method you choose, we will provide you with a link as soon as possible that will allow you to track the delivery of your package online.
Shipping costs include packaging, handling and postage. They may contain a fixed part and a variable part depending on the price or weight of your order. We advise you to group your purchases into a single order. We cannot combine two separate orders and you will have to pay shipping costs for each of them. Your package is shipped at your own risk, special care is taken with packages containing fragile products.
Delivery costs are 8.90 euros for standard delivery (free delivery of 150 euros of purchases)
or if you are outside France the delivery costs are 19.95 euros for a standard delivery.
Packages are oversized and protected.
1 OM area 1: Guadeloupe, Martinique, Guyana, Reunion, Mayotte, Saint-Pierre-et-Miquelon, Saint-Martin, Saint-Barthélemy.
OM area 2:New Caledonia, French Polynesia, Wallis and Futuna, French Southern and Antarctic Lands (TAAF).
2Area also including Liechtenstein, San Marino and the Vatican.
3With a tariff supplement of €3 in connection with the impacts of Brexit.
4 Area B: Eastern Europe (outside EU, Switzerland and Russia), Norway and North Africa.
C-zone: Other destinations (outside EU and Switzerland).
African countries (excluding North Africa), Canada, United States, Russia, Near and Middle East.
Colissimo deadlines:
What are the delivery times for sending by Colissimo?
With Colissimo, for a delivery in metropolitan France, count 2 days.
Overseas, the delivery time is between 11 to 18 days (variable in times of crisis).
For Europe, a few days should be enough.
Finally, for international Colissimo, your shipment can arrive between 3 and 8 days.
As you will have understood, the delivery time depends on the destination of your package.
CHRONOPOST 2023 RATES
If you choose UPS, the rate does not apply to the weight but to the size of the package. The calculation will be made automatically the gold of the addition of article in your basket
This applies in France and internationally. Example if you buy a fabric repair kit (very small package)
The shipping costs will be €5.76 including tax for France or €12.60 for Belgium, for example.
UPS RATES IN FRANCE AND INTENATIONAL 2023
